CASE STUDY • UTILITIES COMPANY

Building an Enterprise Transformation Office

Creating the governance, capacity, and execution discipline required to deliver multiple enterprise transformations at once.

THE BUSINESS CHALLENGE

From complexity to coordinated execution.

A utilities company needed to align its transformation structure, capabilities, and resources before major technology and operating-model changes accelerated.

Situation

Major ERP, procurement, and portfolio initiatives were moving in parallel, with transformation responsibilities distributed across functions and limited enterprise visibility.

Complication

Overlapping work, unclear decision rights, constrained capacity, and inconsistent escalation increased the risk of delay, rework, and weak adoption.

Outcome

A Transformation Calibration Workshop aligned leaders on the transformation office, operating model, governance, capabilities, resource plan, and execution roadmap.

ILLUSTRATIVE TARGET KPIs

Define success before execution begins.

These measures are proposed targets for the engagement—not reported historical client results.

−30%
Decision-cycle time
<10%
Critical-role over-allocation
−20%
Transformation rework
100%
Priority decisions with an accountable owner
THE TED APPROACH

Transform. Elevate. Deliver.

Transform
  • Assess readiness, risk, dependencies, and portfolio capacity.
  • Clarify the business case for an enterprise transformation office.
Elevate
  • Define decision rights, governance forums, and escalation paths.
  • Align critical capabilities, roles, and resource gaps.
Deliver
  • Build an integrated execution roadmap and KPI cadence.
  • Transfer capability so leaders can sustain the model.
EXECUTIVE WORKSHOP

Transformation Calibration Workshop

A focused executive working session moved the organization from a collection of initiatives to one coordinated transformation system.

01
Call to Action
Align on why the transformation office is required now.
02
What Good Looks Like
Define the mandate and value of the transformation office.
03
Readiness & Risk
Surface capacity, dependency, and adoption risks.
04
Operating Model
Set governance, roles, and decision rights.
05
Execution Roadmap
Sequence work, resources, metrics, and next decisions.
TURN STRATEGY INTO ENTERPRISE VALUE

Ready to close the execution gap?

TED Initiatives helps middle-market leaders align the operating model, leadership, and execution discipline required to realize measurable value.

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