Situation
A large financial services and insurance provider’s Agile 101 training failed to achieve full adoption, leaving teams struggling with work decomposition and reducing operational efficiency by an estimated 25%. Resistance to change, unclear stakeholder roles, and lack of post-training support created silos, slowed agile maturity, and threatened scalability. Without practical application, workshop learnings were not being integrated into day-to-day work, risking decreased adoption as agile complexity increased.